Configure Google Space (w/external users)

Note: Sharing a Google Space with external users (or an external company) has special requirements:

All users must have some kind of Google account (can be Google Workspace, a free Gmail user, etc.)

The external company’s administrator must have "External Chat" and "External Spaces" enabled in their Google Chat settings

The option to "Allow people outside your organization to join" must be selected when you create the Google Space

1. Get a list of Gmail accounts from the external company 

Hi Dr. Monjazeb,
Does your team have Gmail addresses that you can send me? I can set up a group and add your addresses to it, and we can start collaborating...
Also, is there someone I can contact for initial setup and testing?
Thanks in advance--
Sam

2. Create a new space

    Best if prefixed with the internal business abbrev. that is collaborating with the external company

    Ensure that you checkbox “Allow external members to join” (as this can’t be changed later)

3. Click on the Space name itself, then on Space Settings 

4. Change “Who can manage” to “Space managers only” 

5. Change “Modify space board and details” to “Space managers only 

Note: the circled settings appear to allow “All members” to manage apps and web hooks,

but this isn’t the case… When they are “greyed out”, it just means that a policy is controlling

them and Space managers can’t change that setting from the Space settings.

(Even if you grant external users permissions to manage apps & webhooks, they can’t do it)

6. Click “Manage members” and add the Internal team first 

• Make someone a Space admin if possible (so they can manage)

7. Add the client’s Gmail addresses 

8. Write an email like this to the external team/business 

Note: It’s probably best to add to the email below: “Please check your inbox for an invitation to join the space” (because they are required to accept the invitation; there is no way to “direct add”)

9. Write a welcome message to start off the conversation, like this:

“Hi Dr. Monjazeb, please let us know when you arrive here and can chat with us.”